Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 277,749 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 277,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 13th June 2026

1291

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was in store Aberdeen to collect parts, I said to the parts person, could you double check that the oil filter is correct part as I don’t want to drain oil & find it’s the wrong part, she said yes 100% correct part, turned out was wrong filter, caused me a lot of hassle, wasn’t happy”

Helpful Report

Posted 1 month ago

“Ordered the parts online for collection when I arrived they didn’t have the parts in stock although it stated that they were in stock for collection so I had a wasted journey”

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Posted 1 month ago

“Your staff are very good considering the anarchy with computers and finding basic things like spanners that should be there in the stores, nearly an hour went buy to find that they could not find them.”

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Posted 1 month ago

“Wrong parts listed and supplied for my cars and only found out once car suspension stripped!!!”

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Posted 1 month ago

“Turn house road branch is pretty poor. Staff arent helpful, being given the wrong parts is too often and it takes a day and age to get served.”

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Posted 1 month ago

“Ordered brake pads from website, using the vehicle number plate "identify parts that fit". Removed my first brake pads only to find they didn't fit (apparently, there are 2 types - long and short) Had to return them next day to get the correct pads. There was no issue replacing with the right pads, but it was an unnecessary effort, as I had to put my car back together, to be able to drive back the store.”

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Posted 1 month ago

“Not impressed, ordered 2 items online,received text saying ready, went to pick up, told only 1 arrived, asked to refund 1 item, was told item would be refunded. Today, 13 days later no refund. Also 1st 3 fuses blew within 5 days, am now on 4th fuse”

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Posted 1 month ago

“Easy to order online however products did not fit car (despite putting number plate in) Had to return twice to get the correct refund. Both issues cause a lot of unnecessary stress”

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Posted 1 month ago

“Always had a good experience with Euro car parts before but this time it was a mess. I ordered online for a collect. At the collect point it took 20 mins to get the product (windscreen wipers) - there was one young person on the front desk trying to handle all the customers with plenty of other staff out of site laughing, joking and apparently doing nothing When I did finally receive the product it was incorrect which I had to point out - they then got the correct one. Very poor customer service and I felt sorry for the young kid on the front desk by himself”

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Posted 1 month ago

“Bought front discs and pads for Ford Kuga 2019. Fitted them but car didn't, feel right took to a mechanic who realised the discs were 300 instead of 320 as needed and the pads were wrong. Looked at the receipt and they were for a Ford Focus. They are not interchangeable with my model. Not a happy boy will be returning the goods. In the meantime have gone to Ford for proper parts”

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Posted 1 month ago

“Absolutely shocking! Ordered parts to be delivered to local branch by 3.30 as I was going away that day but unfortunately when I arrived to collect them "Sorry mate they didn't turn up" so had to drive a 30 mile round trip to collect from another branch myself!!! Wouldn't use them again if I needed things urgently!!!”

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Posted 1 month ago

“I phoned Slough branch and ordered a part and was told to collect the next day but when I turned up to collect I was told that the part had not even been ordered and the staff member didn’t know who listed the part against my cars number plate. She then said it would be better if you go to Hayes branch and they have 1 item in stock.. so I phoned Hayes branch and they tried to charge me £25 more for the same part .. I refused to pay extra so I checked online and paid online the same amount I was quoted in Slough and picked the part up from Hayes.. I was not impressed..!!”

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Posted 1 month ago

“Paid online for collection in store. Travelled to store next day and they made me wait and when time for collection comes, they said its out of stock and wasted my time and money.”

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Posted 1 month ago

“Ordered parts for collection Had a long wait in a queue to be served there stock levels where out had to take an alternative”

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Posted 1 month ago

“Ordered 2 items almost 3 weeks ago and still had no word about my items and had no information if they had run out of stock and cancelled my order ect. Order being investigated as to why Its not been shipped”

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Posted 1 month ago

“Parts online are considerably cheaper than in store. Which is annoying when I had to have a part delivered from a separate store. Found the part cheaper elsewhere. And didn't have to wait 4 days for it to move from Plymouth to eastleigh.”

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Posted 1 month ago

“It was the second time I bought parts this week alone , sent over 500 pounds and when I took them to the mechanic.it was the wrong ones. Had to leave the car in the garage over the weekend. Because the mechanic had to close early on Saturday. And wait until Monday now. Staff not competent enough. Definitely need more training. Coming for a refund on Monday. Regards”

Helpful Report

Posted 1 month ago

“Euro car parts online service is not the best l should say. I bought parts online and at the end of the purchase chose next day delivery even paid extra as l was desperate and had also made arrangements with my mechanic. Come day of delivery nothing came , fair enough deliveries delay, but no communication whatsoever from euro car parts. I checked with delivery company but they were still awaiting my parcel. I spoke to euro car parts and explained my desperation and the delay and chose to cancel and rather collect and they advised l could cancel and wait for refund and then repurchase as collection. I ended up buying a second set of the same parts as the other parcel was still being processed yet they still had it in their depot…l think you can do better with communicating any hiccups with arrangements.”

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Posted 1 month ago

“Delivered wrong parts, refund wasnt correct amount, then when I went back to the store the man was rude.”

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Posted 1 month ago

“Poor, item didn't work!”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 277,749 reviews