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Euro Car Parts Reviews

4.3 Rating 264,161 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,161 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The quality of the parts is ok generally. Twice in thd past i have opened an air filter box and found that someone had put an old filter inside sk could not use it. Today I have been to return a filter as the wrong part had been picked for my Internet order from the Chester branch.
Helpful Report
Posted 2 weeks ago
Gave me wrong brake discs.
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Posted 2 weeks ago
Not satisfied at all. Wrong part, looks like euro car parts have some issue in the system. Overpriced as welln even after discount.
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Posted 2 weeks ago
I used the app and input my reg alternatives weren’t provided but the parts did not fit
Helpful Report
Posted 3 weeks ago
Not for the first time have I been emailed to say parts are ready for collection, but upon arrival told they are in another part of the country, come back tomorrow. A lot of wasted time.
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Posted 3 weeks ago
For the second time I have ordered parts that were wrong for my car. Cannot understand why when they know your vehicle type that you get supplied the wrong parts
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Posted 3 weeks ago
1 rim is snapped I dunno if u will give one out
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Posted 3 weeks ago
It didn’t turn up for a week
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Posted 3 weeks ago
Normally never have an issue, however was given the wrong windscreen wipers upon collection, this was borne out by the fact that I kept getting emails telling me that my order was waiting for collection. Didn't have time to go back to the store to swap them and had to a bit of bodging to make them fit.
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Posted 3 weeks ago
The parts that I have bought were fine. But I was told that my order was ready to be picked up when it wasn't. I drove all the way to the store for nothing. And then had to come back again to pick the order up. Very, very inconvenient.
Helpful Report
Posted 3 weeks ago
Bought front and rear brakes. Got them home and they wasn’t even for my car. I put my reg into the website and still given the wrong items. I had to travel back to store to find out they had none in stock. I then had to go to another store to purchase the correct ones. I was told in store that the website is not correct and gives different options and chose the wrong ones. What is the point of entering a registration to be given the option to buy the wrong make.
Helpful Report
Posted 3 weeks ago
I ordered a replacement wiper blade for my car and paid for it online with a 10% discount. When I collected it, it did not fit, although the purchase came with an assurance that it would. I had to change it for a more expensive Bosch part, which did fit. I was not, however, offered the same discount as before. I do not consider this to be fair.
Helpful Report
Posted 3 weeks ago
Very rude member of staff Morley Leeds click and collect. But great customer service Leeds resolving the issue with one of their employees been rude to me.
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Posted 3 weeks ago
Not great. Sent the wrong parts. Now I have to drive to Stockport to take them back.
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Posted 3 weeks ago
I ordered online, whet to collect my items and the oil filter came out but had been used so the man got me another one and when i went to my customers house that evening to fit it was incorrect, i even asked the staff to double check. This is NOT the first time I've brought a part that has been used. it seems people buy goods then return them if incorrect but ECP should not accepted used parts. Next time i will buy from another store
Helpful Report
Posted 3 weeks ago
Ordered brakes and pads on Wednesday told they would over night them Friday to pick up on Saturday wanted fit then on Sunday but didn't turn up no email or messages to said they did not come had to had to go to the store to be told wouldn't be at the store until Monday have make arrangements for my son to pick them up very disappointed with the service
Helpful Report
Posted 4 weeks ago
Ordered parts online but didn’t get any confirmation from Euro Car Parts about delivery so 5 days later went to the shop at Barking and picked it up myself
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Posted 4 weeks ago
Don't go on a Saturday as the staff are not friendly and everything seems too much of an effort.
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Posted 4 weeks ago
Paid extra for a Monday delivery but part wasn’t delivered until Tuesday. Wasted £5.95! No problem with the parts just the delivery
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Posted 1 month ago
Order part online picked up but part was far inferior part to original part
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 264,161 reviews