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Euro Car Parts Reviews

4.3 Rating 264,204 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,204 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
All good thanks.
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Posted 1 day ago
I was given the wrong size for the battery of my car, still works but would of been better if it was the right size
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Posted 1 day ago
Very fast delivery and works well
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Posted 1 day ago
Good service etc but they seem to get quite expensive compared with other suppliers hence the reason I use them less now.
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Posted 1 day ago
I ordered an 02 sensor for a fiesta at £136 I was given the wrong sensor when my mechanic fitted it, the one I wanted was only £78 my mechanic phoned Euro car parts and explained the receipt said one thing and didn't match the part. But I was told because it was already fitted to the car that no swap or price difference refund was available as it had already been fitted to said car this was at the Harlow branch of which I have now decided that this will only be my last resort of where to buy in the future
Helpful Report
Posted 1 day ago
I queued to pay for 25 minutes and then had to wait a further 20 minutes for the parts to be brought out. Considering that I pre ordered online this was absolutely shocking service and I will honestly do my best to avoid using you again.
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Posted 1 day ago
Good service and knowledgeable staff. Ordered a battery online which turned out to be the wrong one for my vehicle, the guys on the counter recognised this and gave me the correct battery.
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Posted 1 day ago
Great service I made a mistake with parts order and they helped me by changing the parts for me I got the parts from the Scunthorpe branch but travelled to Poole in Dorset to repair Daughters car where they changed the parts thank you.
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Posted 1 day ago
The customer service on phones is simply rubbish because twice i rang up with a query and they hjng up BOTH TIMES
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Posted 1 day ago
Quality parts allways on time XD
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Posted 1 day ago
Quick delivery and excellent service
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Posted 1 day ago
Europarts have a good website, making it easy to find items. The range is very good and the prices are generally the most competitive. A minor point, but I can always park when I pick something up in Burgess Hill
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Posted 1 day ago
It's easy to order and get what you want .On the odd occasion where i have had to return an item the process was simple . Over many years I have had good service and with my recent brake pads purchase the item was spot on .
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Posted 1 day ago
i ordered a battery for my ford focus late on sunday evening, was delivered by lunchtime on the following tuesday, excellent service
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Posted 1 day ago
Good servie
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Posted 1 day ago
Some great offers on parts , generally good quality too. No issues if returning item for what ever reason, staff are always helpful and polite. Only issue is when collecting instore generally only one person serving , which means waiting but other than that no issues.
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Posted 1 day ago
they say any part for any car but thats is not true
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Posted 1 day ago
Promptly delivered and easy to use website.
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Posted 1 day ago
Part fit perfectly and fast delivery 10/10
Helpful Report
Posted 2 days ago
I ordered something. Got told they can't price match in store and must be done online. Then online and via email get told they can't price match online, only in store. I asked for help and get fobbed off and I've asked to complain and got fobbed off. Just currently sat here over 2 weeks in since I contacted Eurocarparts and I get what appears to be an automated email saying they're still waiting for the store to comment, when I thought we were waiting on the response of a regional manager, at least that's what I was last told. Anyway, my review isn't the best. The staff in store are usually really good though in person.
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Posted 2 days ago
Euro Car Parts is rated 4.3 based on 264,204 reviews