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Euro Car Parts Reviews

4.3 Rating 267,626 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 267,626 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The lady at the customer desk needs training in customer service.
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Posted 1 day ago
Very good service , however inconsistent website when ordering parts that fit via the reg
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Posted 1 day ago
all ok for the pickup
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Posted 1 day ago
Online purchase nice & easy. Website experience is very good however delivery of the products was totally different matter.. I was phoned by some lady who bluntly said she will only deliver when it works for her - not for me, when I said there is nobody at home between 8am & 2.30pm.. I then tried calling the branch number to rearrange delivery to my work address however gave up after few attempts. I the end I’ve driven from Felixstowe to Euro Car Parts in Ipswich to collect my order which costed me time & money. Experience of collecting my order was very easy & friendly. Gentleman who served me was helpful & professional - thank you.
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Posted 1 day ago
Ordered two bulbs, but when I collected them, they'd been put into a random box that was open and far too small for them, with zero packaging otherwise. One of the bulbs was shattered as a result.
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Posted 1 day ago
Quite local, everything I've needed is always in stock . Not over priced and friendly and helpful staff
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Posted 1 day ago
I love them
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Posted 1 day ago
Ordered battery on line collected next day, good price, professional service
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Posted 1 day ago
Ordered an item on line to pay in store which was collect the following day. Arrived, paid for item, they went to look for it and item not in stock so was told I’d need to have a different item, so then had to pay for new item and then be refunded for unavailable item. Was a lengthy process which took around 40 mins.
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Posted 1 day ago
Saw what I wanted ordered paid delivered next day very satisfied
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Posted 1 day ago
Ordered a new battery for the car Sunday lunch time and it was delivered the next day no charge for delivery. Great service.
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Posted 1 day ago
Exactly what I wanted
Euro Car Parts 5 star review on 22nd October 2025
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Posted 1 day ago
Great fast and efficient service, good discounts too.
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Posted 1 day ago
lovely job
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Posted 1 day ago
It didn’t work, I was still able to start the car with the key fob in the pouch
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Posted 1 day ago
Ordered parts. Misdelivered. No communication telling me it was out for delivery or had been delivered. Had to chase them up to see where it was.
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Posted 1 day ago
Great price and service, staff very helpful confirming I get the correct parts for my S5.
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Posted 1 day ago
Brilliant staff, great quality
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Posted 1 day ago
Excellent service, very friendly and helpful staff. Ordered the part online, received a text within ten minutes item was ready to collect.
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Posted 1 day ago
Ordered click and collect online without any issues. Efficient customer service, quality parts for decent prices. Always a pleasant experience shopping with Euro Car Parts.
Helpful Report
Posted 1 day ago
Euro Car Parts is rated 4.3 based on 267,626 reviews