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Euro Car Parts Reviews

4.3 Rating 277,401 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,401 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 6th June 2026
Clive
Euro Car Parts 5 star review on 4th June 2026
Anonymous
Euro Car Parts 5 star review on 2nd June 2026
Anonymous
Euro Car Parts 5 star review on 2nd June 2026
Janet
Euro Car Parts 5 star review on 2nd June 2026
Janet
Euro Car Parts 5 star review on 14th March 2026
Kevin
Euro Car Parts 5 star review on 10th March 2026
Adam
1290
Anonymous
Anonymous  // 01/01/2019
Bought a wing mirror from here and it’s great. Was very easy to assemble. Especially liked how the website save you time researching by telling you which one is compatible with your car.
Helpful Report
Posted 1 day ago
Great service
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Posted 1 day ago
Brake pads ordered very quickly available for collection good product good price
Helpful Report
Posted 1 day ago
I placed a click and collect order, drove 5 miles to collect it, only to be told it was never in stock.Wasted journey.
Helpful Report
Posted 1 day ago
I ordered an item for same day collection via the ECP website. The website every clearly stated that there was 1 left in stock and it would be available. My confirmation email very clearly advised me that I could collect the item on the same day. We drove over 30minutes to get to the branch only to be told it wasn't in stock. The person working on the desk (unfortunately I didn't catch his name) told me it wasn't same day collection. I showed him my email receipt to which he just shrugged his shoulders and said "that's not what it says on my system" whilst pointing to his screen. There was no apologies or courtesy expressed for our wasted time and for the fact the system was incorrect. In fact, the employee spoke to me in a way that made me feel like I was at fault for simply following the email. I get that the emails/ website are automated based on an inventory management system. I assume that the Kettering branch have issues with stock management accuracy. Either that or the possibility of selling the item I ordered over the counter before I got there. The item on question (inflatable pool) was on high demand at that period in time. I give 1 star, purely because I can't do less and for the fact that it didn't take too long to receive my refund.
Helpful Report
Posted 1 day ago
Thank you
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Posted 1 day ago
Poor service
Helpful Report
Posted 1 day ago
Found them to be helpful and friendly
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Posted 1 day ago
First rate! First time using Euro Car Parts. Ordered online. Super fast delivery. Helpful. Polite. I had ordered incorrectly and spoke to someone for help. Again, excellent and helpful. Return handled well. I over-ordered brake pads and they phoned proactively to check. Super service all round.
Helpful Report
Posted 1 day ago
Only place left selling a pool on a hot day! Easy to order and very convenient to collect from a local store.
Helpful Report
Posted 1 day ago
easy process to order and collect. the Battery i wanted was placed in view ready for me to see when i walked in. they also took the old dead battery which excellent as i would have needed to figure out what to do with it.
Helpful Report
Posted 1 day ago
Great company to deal with.
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Posted 1 day ago
Excellent service
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Posted 1 day ago
Excellent service, highly recommend
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Posted 1 day ago
Very efficient and helpful
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Posted 1 day ago
Always top service delivery is same day for most my parts. Five star service.
Helpful Report
Posted 1 day ago
Cheapest and quick delivery
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Posted 1 day ago
Easy to order online, great customer service on collection
Helpful Report
Posted 1 day ago
wrong parts supplied.
Helpful Report
Posted 1 day ago
Ordered pool online showed stock but when I called they said they had none System not kept up to date just glad I phoned before going over to collect item
Helpful Report
Posted 1 day ago
Euro Car Parts is rated 4.3 based on 277,401 reviews