Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 270,937 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 270,937 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 10th January 2026

1266

Anonymous

Anonymous // 01/01/2019

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“Service was great and staff incredibly knowledgeable and helpful.”

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Posted 16 hours ago

“Very helpful as always”

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Posted 17 hours ago

“After an emergency, I reserved a battery at the Colchester branch, got there about 1 min before closing but the stuff were really helpful and friendly (and didn’t mind me holding them up briefly 🙏). Got a really good price and happy with the product. Will definitely be shopping there in the future. Thank you”

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Posted 17 hours ago

“I’ve used Euro Car Parts a few times in the past but hadn’t been for a while until last week when I had to buy a car battery fairly last minute on a Saturday afternoon. I purchased it around 1-2pm and turned up an hour later to collect however upon arrival I was told that my order wasn’t showing on their system which was due to a technical error on their end and that if this doesn’t show by the time the store closes, I’d need to wait until Monday for a resolution. I wasn’t satisfied with this answer as upon questioning the member of staff, he told me that this has been happening for 3 months every single Saturday (UK wide) people are paying for items and turning up to this nonsense and Euro Car Parts are perfectly aware of it too. After walking out to sit in the car and wait, the staff member came out and told me that he was going to give me the item I had purchased anyway as he can see certain details and that I’ve paid he just couldn’t give me an invoice. I think it’s absolutely ridiculous that this is even an issue wi the a company the size of Euro Car Parts and even more shocking that they’re allowing their staff members to deal with angry customers every single Saturday without any care or attempt to resolve it. Had they not decided to give me the item is of been £140 down having to go buy a battery elsewhere until I got a refund which is shocking. I won’t use them again.”

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Posted 17 hours ago

“Amazing service”

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Posted 17 hours ago

“Receptionist and her colleagues sorry i don’t know their names, couldn’t have been anymore helpful. They went over and beyond and got me a really good price and better quality on a car battery. Can’t thank them enough.”

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Posted 18 hours ago

“Good selection of parts, and quick delivery”

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Posted 18 hours ago

“I had a very good experience ordering and collecting my car parts. The online ordering process was very simple and the customer service at the store was excellent.”

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Posted 18 hours ago

“Easy purchase process, quick delivery, would buy again”

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Posted 19 hours ago

“Excellent customer service”

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Posted 19 hours ago

“Just what I needed good service, no issues.”

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Posted 19 hours ago

“I only use Euro on the very odd occasion that I am stuck at the weekend. I hate travelling to it but it’s the closest one. Certain members of staff are hard to deal with. On this particular weekend 3-4 jan 2026 I needed a calliper for a customer that was stuck and needed her vehicle back as soon as possible. I chose to order online and collect, click and collect systems was having problems not a massive issue as the young lady sorted my caliper out in minutes. 20 minutes back to my unit. Caliper would not seal on the face of the copper washer, refusing to be defeated ran around begging and borrowing copper washers because the vehicle needed to be back with its owner, after 2-3 hours into a 40 minute job decided that the caliper face was faulty, upon checking could see a face defect. Sunday. Ran the caliper back to Euro, picked up a second caliper, checked the face and this one had been machined to what looked serviceable. Travel back to the unit, the caliper will still not seal on the copper washer, checked that caliper face to find that machine work had left cnc marks and was not completely flat. Travel back to Euro to check on your 3rd and last item in stock. Inspected all 3 calipers in front of staff members and explained the problem, the 3rd caliper was in between the other 2 in condition and I could see sand blasting marks, took my old original caliper back fitted it and it seals as expected. New part ordered from my normal supplier on the Monday, fitted, sealed and was less than half price than Euro. 5 trips at 45 minutes round trip due to having to go back in the week because they couldn’t refund me on a Sunday. Parts are poor quality A lot of lost time A lot of fuel wasted Will not be using Euro again It’s not the 1st time but it’s definitely the last.”

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Posted 19 hours ago

“Euro car parts have always had what I've been after, their staff are very knowledgeable and have always been friendly and helpful”

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Posted 19 hours ago

“As usual, no fuss procedure to buy a new battery for the car. Ordered online and paid in store ten minutes later.”

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Posted 20 hours ago

“Excellent service. I ordered online at the weekend and paid for delivery which was by the Tuesday. My part was delivered swiftly on the Monday morning and the delivery driver (Paul, I think?) was brilliant, he called me to say that he had arrived at my property and he was a really nice chap. All in all just a great service.”

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Posted 20 hours ago

“parts ordered and picked up. Nice chap served me at the desk and was pleasent.”

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Posted 20 hours ago

“Very slow service and not overly friendly staff. The item itself was spot on but I think I’ll get stuff delivered from now on”

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Posted 20 hours ago

“Excellent service be good delivery time”

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Posted 21 hours ago

“Hi paid for constraint antifreeze only to be given ready mixed hoping I would not notice tryed to say they had sent wrong one but they just took it off shelf in shop very poor service if I had not noticed could of been a serious problem”

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Posted 21 hours ago

“Bit disappointed when opened the box’s the part for the tyre connector is missing”

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Posted 22 hours ago

Euro Car Parts is rated 4.3 based on 270,937 reviews