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Euro Car Parts Reviews

4.3 Rating 273,318 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,318 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Gd service
Helpful Report
Posted 2 days ago
Was advised when placing the order in the Friday afternoon it would arrive the Monday morning but when I went to pick it up they told me it wouldn't be in till the following day as the order was placed too late. I already had my car booked into a garage for another issue that I was also going to get them to deal with the part I had ordered, so it was very disappointing and I could have tried elsewhere if I'd been given the correct information. I wasn't pleased but left and expected to pick it up when it came in. I got no notification about it arriving and then got an email to say it had been refunded. When I went back into the store I was told the colleague instore thought I wouldn't want it so they sent it back. No one actually contacted me and asked. I don't blame the store team for the late delivery as that was an online issue but I was disappointed with the lack of/miscommunication.
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Posted 2 days ago
Customer service was good but the clips were absolutely rubbish, if I were to see them in poundland I would not buy them
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Posted 2 days ago
Very fast efficient delivery
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Posted 2 days ago
Very impressed. My parts were delivred in a timely manner, were what I wanted, and the price was reasonable, for a 13-year old car part. Driver was cheerful, easy to talk to, and gave the impression that I was important to him. Goo to know when you are a customer. Keep up the good work.
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Posted 2 days ago
3 attempts to get the correct battery and no discount offered, shoddy service and I’ll be avoiding in future.
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Posted 2 days ago
Excellent service and very fast delivery!
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Posted 3 days ago
Always very helpful and knowlagble
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Posted 3 days ago
Quality part, well packaged, easy to install, that's my VW back on the road.
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Posted 3 days ago
Ordered windscreen wipers 1st thing in the morning. Drove down to my local Euro Car Parts an hour later. Greeted by a happy chapy who could see my order on his computer. Paid, served, sorted.
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Posted 3 days ago
Disappointed item could not be sourced Received Refund
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Posted 3 days ago
As a long time customer of ECP , i always receive customer service , above and beyond .
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Posted 3 days ago
Easy, quick and fairly priced
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Posted 3 days ago
Polite efficient service providing everything requested
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Posted 3 days ago
Great service and product thanks
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Posted 3 days ago
The car mats looks good and hope they are hard wearing as well
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Posted 3 days ago
ist time using on line ordering the process was very easy and delivery very prompt
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Posted 3 days ago
Quick and easy transaction. Ordered online collected 10 min later.
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Posted 3 days ago
Very prompt service thanks very much: correct part delivered too.
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Posted 3 days ago
Always been good thanks
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Posted 3 days ago
Euro Car Parts is rated 4.3 based on 273,318 reviews