Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 277,401 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 277,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 6th June 2026

1290

Anonymous

Anonymous // 01/01/2019

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“The wiper was supposed to fit my Puma ST. However, it is incorrect and not the right part. Would have returned it but managed to fit using my old clips etc.”

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Posted 2 days ago

“Very reliable and easy to contact”

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Posted 2 days ago

“You sold me something that you didn’t have in stock and to collect from the branch..I had to call the main office to get a refund because the branch didn’t do the refund..Time wasting”

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Posted 2 days ago

“Not a great experience I’m afraid. I ordered and paid for a swimming pool online from the Euro Car Parts site and was told it would be ready to collect from the Borehamwood store by 9am the next day. When I arrived they said it hadn’t been delivered yet and I would have to return several hours later - which was really inconvenient. To add insult to injury the store manager told me all this while standing IN FRONT of two of the exact same swimming pools I had ordered! When I asked if he could not just give me one of those the reply was “these are reserved for other customers”. I still can’t understand why my order was seen as less important than these other customers orders - and why I had to be the one to have to travel miles back and forth simply to get what I’d already paid for. When I did return a few hours later they apologised and blamed their customer service department. But thankfully I did get my pool in the end.”

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Posted 2 days ago

“Excellent as always”

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Posted 2 days ago

“Ordered a pool cover and never received a confirmation to say that it had arrived for collection. Finally went to collect hoping that it would be there and they had cancelled my order after 5 days although it said I have 7 days to collect. When I arrived they hadn’t actually sent the order back yet, so they found it, but I was told I had already been refunded and had to pay again. The amount I paid again was £2 more than the original amount! Reason unknown.”

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Posted 2 days ago

“I received my item on time.service is really very good and the staff are very helpful”

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Posted 3 days ago

“Extremely helpful and professional lady who helped me out going over and above so I could get what I needed”

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Posted 3 days ago

“unfortunately i have not received my item yet.”

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Posted 3 days ago

“Good friendly service”

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Posted 3 days ago

“Usual excellent service from ECP.”

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Posted 3 days ago

“Always have some excellent stuff for great pri6or deals”

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Posted 3 days ago

“Excellent service and price. Had to order new wheel trims as some muppet had stolen mine. Easy to order and collect. Very happy with the price.”

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Posted 3 days ago

“All good, great price”

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Posted 3 days ago

“Good customer service”

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Posted 3 days ago

“Quick delivery, good price and works well.”

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Posted 3 days ago

“Super fast service great staff highly recommend this company”

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Posted 3 days ago

“Staff was very helpful and polite.”

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Posted 3 days ago

“It was very helpful and excellent service.”

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Posted 3 days ago

“Given a three‑day delivery window with no follow‑up text or email to say it was out for delivery, things went downhill fast. They turned up at the house on Thursday and got no answer, even though someone was in — it happens, fair enough. My wife called the number on the card and was told they’d try again on Friday or Saturday. I waited in all day Friday. No one showed. My son waited in all day Saturday. Still no one showed. Surely it would arrive on Monday then… but no. Nothing. In the end, I had to call the number on the card again and arrange to go to the branch myself to pick it up on Tuesday. Maybe Euro Car Parts should stick to garage and workshop deliveries, because you’re absolutely rotten at home deliveries.”

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Posted 3 days ago

Euro Car Parts is rated 4.3 based on 277,401 reviews