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Euro Car Parts Reviews

4.3 Rating 282,315 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 282,315 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
“Parts were ordered and collected with ease and fair price.”
Helpful Report
Posted 4 days ago
“Staff always friendly and helpful but always under staffed and made to wait for at least 15 minutes before being served. Parking is terrible as at least 4 Euro Car Parts vans using customer parking only either leaving me to risk getting a ticket parking in the road or leaving and having to come back in the hopes a space has become available.”
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Posted 4 days ago
“This is my first time ordering in ECP. And price is economical,. Fast shipping.”
Helpful Report
Posted 4 days ago
“Purchased item for collection thinking I could collect that day. So drove to centre to collect Only to be told No I couldn’t!!! I had to wait 3 days for the items to arrive? That’s not a collection system!’!! That’s an advanced order system. I will not use their collection service again.”
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Posted 4 days ago
“Parts always available and good chaps at the branch provide excellent assistance.”
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Posted 4 days ago
“Super easy purchase collection and service. Finding the part is the most important aspect. And it’s pretty accurate for parts using the Reg check. I ordered it and was able to collect it immediately. The price was also very good. Car maintenance is expensive and it’s nice being able to get well priced parts to install myself. Pretty much use Euro Car Parts for this reason. Big up Euro car parts 🔥”
Helpful Report
Posted 4 days ago
“Was told 3-5 days for delivery, a week later nothing had arrived. Called customer services, waited on hold for an hour to be told they are busy and will look into it. I just asked for a refund which I've still not had nearly a week later - WOULD NOT RECOMMEND”
Helpful Report
Posted 4 days ago
“Waiting on parts for 10 days”
Helpful Report
Posted 4 days ago
“Really good buying experience. Knew what I needed so ordered on the website, greeted with a 30% off voucher which was very welcome. Order placed on a Sunday afternoon, quick jolly out to the store and they had it in stock. It was at that point I realised I’d ran out of the house without clicking “purchase” so told the chap in the shop this. He put it through and still applied the discount for the online order. Euro sell a couple of types of the product I wanted and I got the OEM replacement which they had in stock and ready to go. Great service, really helpful staff, would definitely use again!”
Helpful Report
Posted 4 days ago
“Helpful staff.”
Helpful Report
Posted 4 days ago
“The parts were for the wrong car”
Helpful Report
Posted 4 days ago
“Product - a pack of headlights etc was fine and the staff we dealt with were knowledgeable, efficient and friendly. I bought something in addition to the lights which I spotted on a poster. Good experience.”
Helpful Report
Posted 4 days ago
“Great customer service from the staff member which was very busy!”
Helpful Report
Posted 4 days ago
“At counter I was advised the can did not come with a flexible hose. After a discussion the lady went to check. She returned handing me the flex, which didn't actually fit the can. She then took the can to speak with someone who may help. A man returned saying this, another flexible was the one. I queried the fact it didn't have a nut to secure it to the can, he then went off again. Upon his return he advised the hose itself screws directly onto the can ie hose has to be continuely turned until tight. He assured me this was correct as he looked it up on suppliers website. Note the euro carparts site doesn't explicitly show hose / fitting.”
Helpful Report
Posted 4 days ago
“Always there when you need them at difficult times”
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Posted 4 days ago
“Great value and service. Parts available promptly.”
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Posted 4 days ago
“Customer service at East Kilbride was fantastic. The young Lady could not be more helpful.”
Helpful Report
Posted 4 days ago
“Excellent service”
Helpful Report
Posted 4 days ago
“Fast, friendly and efficient”
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Posted 4 days ago
“Great swrvice great knowledge and assistance from gentleman working”
Helpful Report
Posted 4 days ago
Euro Car Parts is rated 4.3 based on 282,315 reviews