Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 275,495 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 275,495 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 18th April 2026

1290

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 3 days ago

“The website was easy to manoeuvre to find what I wanted and even better there was 25% off. I arranged to pay at the dealers. Took a little time to collect as there were 3 people queuing in front of me. Overall good experience as I'd never used before.”

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Posted 3 days ago

“Picking up my order was straight forward. All went very well.”

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Posted 3 days ago

“Happy with the service but some parts came and I’m still waiting for some parts to arrive. I’ve been in touch with you and you said you’d write an email to me regarding the parts what I’m missing but still have not received any confirmation. It’s been over a week since I’ve received the first parcels”

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Posted 3 days ago

“Amazing efforts to deliver so quickly. Thanks”

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Posted 3 days ago

“Great service in store, easy ordering process, good prices”

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Posted 3 days ago

“I’m not sure if this review is fair on Euro car parts or the courier they use is to blame. They delivered 4 plastic wheel trims originally, in which 2 arrived broken (the plastic retaining clips which hold it in tightly). I rang customer service who were great and helped out really quick and sent out another pack. This pack also had 2 wheel trims, rendering only 2 useful. I now have 8 wheel trims to dispose of instead of 4 and 2 large boxes.”

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Posted 3 days ago

“I bought a battery for a diesel car, for a friend. The online system determined the range of batteries available, based on the Reg No of the car. I booked one and collected it the next day. This worked well. As the battery was not for my own use, i cannot comment on the product.”

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Posted 3 days ago

“Easy to order online,😁 Easy to collect in store,😁 But then endless emails saying “don’t forget to collect your item “ Very frustrating 😟”

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Posted 3 days ago

“Parts were perfect courier service was awful. But what can you expect from Evri.”

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Posted 3 days ago

“Easy platform to use to order parts, although the amount of choices of different manufacturers was a bit confusing. I ordered the wrong rear window wiper, but was easy to return for a refund. Did not have the item delivered, it was a pick up.”

Helpful Report

Posted 3 days ago

“I initially ordered parts online for my car, but during time going to collect them, someone went into the side of my car causing an accident, I told euro part's regarding what had happened, they were quick to refund my money.”

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Posted 3 days ago

“Got parts all in good order, lady was help full. was little bit messing about, to start with ordering on line saying in stock but wasn't so went to shop. Told cme back at 2-30 that day, but had go next day as not there. Was one to next question.”

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Posted 3 days ago

“Very Poor service, they dont reply to messages. I didn't receive my item . They haven't responded in 3 weeks”

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Posted 3 days ago

“The ordering process was super easy but for me it failed when being told about delivery. Online states 3-4 days for home delivery yet over a week had passed and my order was still being processed. I contacted the live chat and was told that there is no immediate reason as to why the order would be delayed and that in 24 hours I would be contacted with an update on the delivery. I did not get contacted again so I had to call customer care, customer care were super nice and had said that the order issue was raised to the regional manager of the branch who would be distributing my order. After a week and half, my order surprisingly came without any email notification. Happy to have had my order deliver but think there is some work to be done to improve customer communication and updates.”

Helpful Report

Posted 3 days ago

“Delivery did not turn up but told at northampton dept waiting. I went to collect it but the order was not ready. I used the online car refistration to purchase new wiper blades but wrong ones recommended. Return was straight forward and the staff in the shop pleasant.”

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Posted 3 days ago

“I collected shock absorbers for my car from Hellaby stockist (I purchased online but it was only local so collected ) the boxes were a little tatty but I didn't look inside My mechanic who is a close personal friend called me later to tell me the shocks were damaged and been fitted before,he did manage to fit them but using different pieces from the old shocks but it's ,not good the parts from Euro car parts were second hand and broken”

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Posted 3 days ago

“Profuct and price perfect. As to treatment from staff in Melksham wiltshire abismal for a start they didn't let me know my part was ready for collection atall i went in 90 mins latter and they were serving customers who had not preordered instead of alerting me and i am disabled and and pleaded with staff as i needed a chair as i have a spinal problem they ignored me till a customer behind me shouted at them.they were not disabled friendl”

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Posted 3 days ago

“Disappointed as my car wasn’t updated in their system even more than one year later. It gives me the wrong oil filter and I have to return it every time and bring the old one to show them as they don’t believe me either.”

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Posted 3 days ago

“Orderded over phone, got just what I wanted at the best price available. Ready for collection within minutes. Friendly helpful staff, proper service.”

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Posted 4 days ago

Euro Car Parts is rated 4.3 based on 275,495 reviews