Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 267,703 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 267,703 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 25th October 2025

Geoff

Euro Car Parts 5 star review on 22nd October 2025

Lee

Euro Car Parts 5 star review on 16th October 2025

Abu S

1242

Anonymous

Anonymous // 01/01/2019

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“Parts were ready for collection as predicted and all fitted fine.”

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Posted 4 days ago

“I noticed the courier arrived on a scooter wearing a Euro car parts high vis vest. It looks to me that Euro car parts employ their own delivery staff and so not using a third party. The delivery was quick.Thank you”

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Posted 4 days ago

“recently bought brake pads from euro car parts but they did not sell the fitting kit or the caliper sliding pins, which need changing when brake pads changed.”

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Posted 4 days ago

“Always great. Price great. Choice great. Parking great.”

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Posted 4 days ago

“Swift and quick ordering. Readily available parts at fair prices”

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Posted 4 days ago

“Easy to find Exactly the right part. Also convenient store location to pick up the part. Saves lot of time and money!”

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Posted 4 days ago

“Fantastic service. Thanks”

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Posted 4 days ago

“Very good compact tyre inflator. Plugs into the power socket in the car, with the cable long enough to reach all tyres. Compact and easy to store in boot. Value for money. Very pleased overall.”

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Posted 4 days ago

“Slow, ill-informed and unhelpful. Used the number plate look up to identify parts for my car including new alternator, battery and belt. Got them home to find the belt was the wrong size and nipped to the Catford branch to swap over. I forgot my paper receipt but had my email order confirmation and my bank account to prove purchase. The young chap behind the counter was called Mo and he said I couldn't have a refund without the paper receipt. I explained i had forgotten it and he said it was store policy. I asked which policy in 2025 demands a paper receipt when we have email and online confirmations. I then explained that the item was not as described and was covered by the sale of goods act but he said he was studying law at university and could not give me a refund. I couldn't motivate myself to waste the time arguing but am very clear they are obligated by the law regardless of their policy. Perhaps this could all have been avoided if they at least trained staff to use their brains and try to help customers rather than playing wannabe lawyers?”

Helpful Report

Posted 4 days ago

“Online ordering was simple to complete and received additional discount for multiple items of the same brand. Collection however, from your Liverpool branch was appalling. Absolutely dire customer service with the staff member lacking in the basics. Rude, abrupt and no manners. Treated like I was a problem, stopping him from dossing around and likely playing on his phone. And this was not just directed towards me as the customer in front also received the same poor experience and clearly required some assistance with his purchase. Sort out your staff and improve the training!!”

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Posted 4 days ago

“Ordered part online, went to collect and they couldn’t find part on shelf. Refunded”

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Posted 4 days ago

“Ordered products told a date of them coming and they didn’t turn up till three days later and had to wait 5 days for a refund so out of pocket and having to buy from somewhere else”

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Posted 4 days ago

“I like spareparts from Bosch (using Bosch parts already for more than 60 years !)”

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Posted 5 days ago

“Great service great company with excellent staff.”

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Posted 5 days ago

“Every time I order something from euro car parts they give me the wrong ones. Especially brake pads. I always end up having to take them back as they’re the incorrect size even though on the website it states they match the car.”

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Posted 5 days ago

“Efficient service at a reasonable price”

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Posted 5 days ago

“Euro car parts are very good on service and price and they always seem to have the parts what i want and very quick sevice ,”

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Posted 5 days ago

“Parts in stock, friendly staff”

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Posted 5 days ago

“Ordered the wrong parts and had to go back to exchange. No bother at all. On both visits the staff were really friendly and helpful. Great customer experience. Thank you.”

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Posted 5 days ago

“Nor enough staff on front desk so que is huge always”

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Posted 5 days ago

Euro Car Parts is rated 4.3 based on 267,703 reviews