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Euro Car Parts Reviews

4.3 Rating 282,318 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 282,318 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
“Very good website and my order ready to collect as promised. I used a promotional code and forgot to add an item on line to my order. When I went in store and asked to add the item, I was told that it wasn't possible. I was told I'd need to cancel my order and do a new order, but would have to wait 15 minutes at least. No problem doing a new order but disappointing having to wait so long for the new order as it was only one extra item”
Helpful Report
Posted 5 days ago
“Long story. Needed a Jag alternator, they sold me one, it failed on a journey after 7 months. Red light was on most of that time. I did tests, got a better model, it charges but red light is on just like the previous . Did research, it is way off the correct oem spec. Now they’re saying “according to our catalog that’s the right part” . Of course it is, it’s the catalog that’s wrong 🙄Online Jag forums confirm that this ERA alternator leaves the battery light lit up on a Jag.”
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Posted 5 days ago
“Never have any issues”
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Posted 5 days ago
“Ordered on line and the part was available for collection as promised.”
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Posted 5 days ago
“Website is NOT accurate for parts. Website says discs would fit and low and behold they didn't. Not the first time it has happebed to me. Euro is no longer my 1st choice for buying parts from parts”
Helpful Report
Posted 5 days ago
“Click and collect order from Rotherham branch. They really need to sort out the customer service in the shop. This time was the same as previous occasions. One member of staff serving with a queue of people to the door and I counted 7 staff in the back going about their business in a leisurely manner. You would also have thought when you order online for click and collect the order would be prepared. Obviously not the case. Staff in the back begin collecting items whilst you wait!”
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Posted 5 days ago
“Absolutely brilliant. Staff member at the counter in Kirkcaldy was fantastic and so helpful. Will definitely use them again.”
Helpful Report
Posted 5 days ago
“Website worked well and staff helpful when collecting - however disappointed to find that the alternator I bought will not fit on my car so now having to try to sort that out.”
Helpful Report
Posted 5 days ago
“Delivered outside of their stated delivery window - apparently was originally delivered to the wrong address The 12V battery supplied has its terminals reversed unlike the image shown on website and as a result will not fit car Euro Carparts will not accept returns on the battery Does not answer the help centre phone - disconnected me twice”
Helpful Report
Posted 5 days ago
“used this company a fair bit over the years,always good products and service,quick delivery times,will continue to use them”
Helpful Report
Posted 5 days ago
“I am serious and confident.”
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Posted 5 days ago
“Great service, everything went smoothly and I’m happy with my purchase. Good experience overall. I would definitely recommend Euro Car Parts.”
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Posted 5 days ago
“Speedy turnaround for click & collect. Helpful staff (Chandlers Ford) and very competitive on price”
Helpful Report
Posted 5 days ago
“Well priced quality parts and helpful staff”
Helpful Report
Posted 5 days ago
“Incorrect order. Called and spoke to someone at your call centre, he said he would ensure the correct order of a foglight would be delivered to your kircaldy branch. I took the incorrect order in for refund and too collect the foglight and was told there was nothing on the system about a part being delivered.”
Helpful Report
Posted 5 days ago
“Used Eurocar parts many times and have never had any issues they are alway very helpful and knowledgable”
Helpful Report
Posted 5 days ago
“An easy online order and ready for collection within a few minutes. Excellent service.”
Helpful Report
Posted 5 days ago
“one person serving made the pick up of a pre ordered paid for item a half hour wait in a queue. Will not use your shop again”
Helpful Report
Posted 5 days ago
“Great service, quality products at very competitive prices.”
Helpful Report
Posted 5 days ago
“Item was ready for collection at stated time. In all very convient”
Helpful Report
Posted 5 days ago
Euro Car Parts is rated 4.3 based on 282,318 reviews