Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 275,501 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 275,501 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 14th March 2026

1285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With great products, great prices and in a raft of locations it has all the hallmarks of being the mechanics version of Toolstation or Screwfix but the customer experience is rubbish. With Toolstation and Screwfix you get an 'order is ready' notification pretty much before you have chance to put your laptop down. When you go to collect you are greeted with an enthusiastic staff member and if you're in store for more than 2 minutes it's been a bad day for them. I've used Euro car parts several times and it's like they never even expected you, the staff are miserable and they have to go and find the items you need. I once waited 15 minutes while the guy went to look for my order before he came back and told me there were none in stock despite them showing on the website allowing me to place the order. I recommend Euro Car Parts customer experience shop at Screwfix and then Toolstation and then with themselves and see how far off the mark they are... Also, you know I shopped online and collected in store so why have you sent me a survey largely about how good my delivery was?! Big Improvement required D-”

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Posted 5 days ago

“Not impressed with euro parts bletchley.every time I order parts there always the wrong. Will not be using again.”

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Posted 5 days ago

“Website was quick & easy. When I arrived in store they were polite & helpful.”

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Posted 5 days ago

“Had stopped using ECP due to previously cheaper alternatives. Prices , and availability, now about same. Home delivery is an excellent service!”

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Posted 5 days ago

“I ordered a 3 way jump starter/compressor/ light as my mum’s car battery was flat- it started at the first attempt with the unit and we gave it a good run to recharge the battery. Greatly reassuring to have the unit charged and in the car just in case we need it until she’s able to drive regularly again.”

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Posted 5 days ago

“Still waiting for part to be dispatched over a week later. Not sure why I've been sent a review request when I haven't received the product.”

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Posted 5 days ago

“Took my money when I ordered online for something . They then emailed me to say that they didn't have the item in stock. Offered me a refund which I accepted, now 8 days after the initial purchase I still haven't received my refund.”

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Posted 5 days ago

“Great price and great reliability with delivery and product’s”

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Posted 5 days ago

“can't review my purchase because I've not got it yet. Customer service via the web site is not good auto bot is usless.”

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Posted 5 days ago

“For the price it’s do the job and strong as well Highly recommended”

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Posted 5 days ago

“Traveled from Burnley to Blackburn as only had product in stock there to be told not in stock till day after couldn't get back there in time to collect so goods got cancelled by yourselves”

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Posted 5 days ago

“Very good .. just what I needed .. Came quick.”

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Posted 5 days ago

“Prompt service and a good price.”

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Posted 5 days ago

“Ordered discs pads filters brake pins plates etc said all would be ready for collection easter Monday 09.00 got to the shop only filters there discs and pads would be next day then when I collected following day they supplied wrong discs and if I wanted to exchange I had to purchase again and wait for refund on original purchase disappointed with service”

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Posted 5 days ago

“Ordered brake pads for my car, got the wrong ones (of course!). Returned and swapped out for the correct ones without any bother. Good product, great price, great service.”

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Posted 5 days ago

“5 cans of wd-40”

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Posted 5 days ago

“I have used Euro car parts for along while and have always bee impressed by the technical knowledge shown by the staff.”

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Posted 5 days ago

“I ordered and chose delivery. Payed extra for quick delivery. Waited over a week and got a refund but no explanation”

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Posted 5 days ago

“The stock/computer system was down when I arrived, but the staff were amazing. They had a backup system in place and physically picked the parts and supplied them. However, the original system showed them as awaiting Collection 2 days later (i feel guilty for not cancelling the order after receiving parts) Either way, staff put the customer FIRST. Unlike your basement dwelling, anti social IT department who clearly doesn’t. Picking a bank holiday after payday to turn off the Fookin system!!!😆😆😆”

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Posted 5 days ago

“Very good service, friendly staff”

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Posted 5 days ago

Euro Car Parts is rated 4.3 based on 275,501 reviews