Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 282,315 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 282,315 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
“Firstly, being open on a Sunday morning was appreciated. Repaired the tyre, quickly and easily. Still fine after two weeks”
Helpful Report
Posted 3 days ago
“Great service only 4 stars as first part did not fit my vehicle, but replacement and refund all sorted by friendly staff.”
Helpful Report
Posted 3 days ago
“"So far, so good! Assembly was straightforward, however I should note that the product description states all necessary cables are included, but only the AC power plug was in the box — we had to source a separate solar cable. That said, the item itself is working well and I’d definitely order from Euro Car Parts again."”
Helpful Report
Posted 3 days ago
“Fast efficient service”
Helpful Report
Posted 3 days ago
“I go to eurocarparts in Luton. There has been a big turn over of staff serving at the till. Staff often swear in front of customers. This turn over of staff put on the till staff without experience and often have not a clue of the parts I am ordering. In the last days I can see a manager at the till doing everything by himself which is good but at the weekend is a nightmare due especially to the new staff. I am a mobile mechanic, I find prices above the competitors though using my account. I know already what to buy from Eurocarparts and what not to buy. Apart the new manager that serves at the counter most of the other staff are a joke”
Helpful Report
Posted 3 days ago
“Woeful. Ordered a battery and emailed and messaged to say it was ready to collect. Spent 45 minutes in a queue just to tell me “oh it’s suppose to be on the shelf but it isn’t there”… couldn’t offer any decent resolution other than a battery over double the original price I’d paid. Thanks for nothing.”
Helpful Report
Posted 3 days ago
“The parts I ordered online were wrong despite putting my vrm in. But a quick trip to the Basildon depot sorted it out immediately. The lady at the desk was lovely, approachable, and very quick to rectify my issue. I had the wrong items refunded, and the correct ones handed over In less than 5 minutes.”
Helpful Report
Posted 3 days ago
“No fuss just order and collect, just how I like it! Until next time!”
Helpful Report
Posted 3 days ago
“Good company 😊”
Helpful Report
Posted 3 days ago
“Excellent customer service”
Helpful Report
Posted 3 days ago
“Quick service and polite staff on collection”
Helpful Report
Posted 3 days ago
“Parts ordered 11 days ago, no update received. Email sent, and an update within 24 hours was promised. 48 hours later, still nothing received. Further email sent, no reply. Next resort is going to my local store... Let's see what they have to say.”
Helpful Report
Posted 3 days ago
“Excellent service, web site and range of products.”
Helpful Report
Posted 3 days ago
“Had an issue with a sealey set of torx drives, staff were helpful and exchanged with no disputes, the second set wes great, did the job I needed and value for money”
Helpful Report
Posted 3 days ago
“Professional”
Helpful Report
Posted 3 days ago
“Popped in for a diesel fuel filter for s40 and they got one in the same day, perfect fit and solved the problem, so happy days cars run like a dream since What more can I say but a big shout out to the lads at euros for the great service”
Helpful Report
Posted 3 days ago
“picked up the parts I needed with no dramas. Ordered online at 5pm on a Saturday, picked them up as soon as they opened Sunday. Parts appear to be good quality”
Helpful Report
Posted 4 days ago
“I never received my car battery that I ordered a week ago it would be nice if someone would get back to me”
Helpful Report
Posted 4 days ago
“Great customer service and very low price”
Helpful Report
Posted 4 days ago
“I order a set of front windscreen wipers for a Range Rover sport. I used the online registration check. Drove 30 mins to collect and then 30 mins back home to find out they were the wrong ones. Ones I need weren’t in stock so waist two hrs of my day! Online checker needs to be more accurate”
Helpful Report
Posted 4 days ago
Euro Car Parts is rated 4.3 based on 282,315 reviews