I used the number plate lookup to find a regulator for a BMW 116d. I ordered what i believed would be the correct product but twice this was incorrect. Too many options being presented to choose from and without taking the old one off you cannot know what you need. When I complained in store that I had driven there twice and came away with the wrong product, the response was I should come down to order it with their advice. This makes a mockery of the online lookup system. Really irritating to waste so much time! Not impressed.
1 year ago
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