Paid for an item online, went to collect the part but wasn't in store until 3pm so cancelled the item, was told it would take 3 days for a refund, didn't receive this phoned again was told it would take 7 days waited again, didn't receive refund contacted customer services who apologised and offered a £5 gift voucher, refund took over 2 weeks not good enough and very frustrating speaking to various employees and being given inaccurate information.
1 year ago
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