Athough the parts are generally good, good prices and no issues, the problem seems to be the store where you can collect this, even just for clock and collect. Only one person working the counter, even when the customers are queuing out the doors, no other staff comes and helps out. I waited for 1hr 10 minutes to be served whwn I picked my last order, bearing in mind that all i had to do was collect it, no investigation work was required to check the parts as it had already been alocated. The Euro car parts brand is clearly very busy, so surely something better can be done in the way of customer service coming to the shop as for this waiting time alone, I wouldnt go back. There was only 6 folk ahead of me in the queue, but 1hr 10 minutes is ridiculous for that. A bit dissapointing to see other staff mincing about doing nothing through the back or outside when they could clearly see the amound of customers waiting and could help. Unfortunatley this is not the first time I have encountered this, it has now been on the last 3 occasions to the shop. May I suggest a seperate pick up point for click an collect so it cuts the waiting time down for those who have already ordered and know what they were wanting, would make your store a lot more streamlined. I have marked down 2 stars based on the poor customer service at the shops, but other wise the partds are good.