The parts are always good quality, but collection at the Stockton branch is always awful. Last three times I have been in to collect something there is only ever one person on the counter and at least a queue of five people. To collect this item I was waiting 30 minutes to get to the front of the queue and even in that time two people left as it was taking two long. There are two terminals at this branch so I don’t know why there can’t be two staff members at collection points. I have been at different times of the day as well and this makes no difference. Will have to pay for delivery in the future as collection is just ridiculous