Nothing wrong with what I bought, but I can't work out why an online order that's been paid for is not picked until you turn up to collect it. In my case, when I arrived, there were four or five people ahead of me waiting to be served at the counter by a single salesperson. Having waited 10 minutes for my turn, I find that I then get my receipt, and I then have wait for my order to be picked with all the others agead of me. I reckon I spent close to 15 minutes in the store waiting for one thing or the other. There has to be a better way to serve click and collect customers.