Ordered some parts for my a new car from the New Hythe Lane store, went to collect them and there were two gents on the till, who were swearing towards each other as I entered the store, including calling each other a “C*NT”. I was stood waiting despite their being no queue because they were messing around with each other, and appeared to be messaging each other on their computer. Customer service was appalling from them. The parts on the other hand were spot on.
1 month ago
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