Placed order at your weston super mare trade counter for 4x spark plugs and was advised that the discount code displayed on your website could not be applied. I cancelled my order, I then stood outside your premises completed a click and collect online for the same branch at weston super mare . I went back in to collect my order. I was informed the order would take a while to be recieved at the branch . Approx 40 mins later my order was available for collection and discount code had now been applied. What an absolute waste of my time !! . The chap on the counter was polite and courteous though.