I ordered two leisure batteries and the email confirmation said they would be available to collect that same day after 4pm. I travelled 1 hour to get there and was told they would not be in until tomorrow as they were coming from England. I travelled another hour to get back home. I left it a week before returning to collect the batteries, only to be told the exact same thing! That they would be in tomorrow, because they were coming from England. They did have one in stock which I took with me, but I then had to travel even further to another store to collect the second battery. I understand there was obviously a mix up here, but I would have expected that after the first visit to the store, they would have done something to ensure that the order was ready to collect the next time I visited. It seems they did absolutely nothing in the week between the two visits! Very disappointed.