Went online and saw a part circa £200. Decided to call into the Preston branch and collect personally. When I arrived, I gave my registration and the female operative said it was over £500. I left the store unfulfilled and decided to recheck online. There it was, as originally seen circa £200. She tried to charge me the Lucas price for the alternator instead of what was actually on the shelf, an unbranded cheaper alternative. Useless understanding of customer needs and no interest to understand the confusion. Should be in the back stacking rather than serving on front counter.