Ordered a battery online using my car reg to ensure correct battery . Picked up the battery from Dury Lane in Oldham , I wasn't offered any help to carry it out to the car (it's heavy and I'm quite tiny) . Arrived home , only to find it was the too small so I rang up and was told "oh yeah sorry not sure how that's happened, but you can just bring it back" . I did return the battery and whilst I was waiting in the queue of customers who were mostly returning wrong items , I chatted to the man in front of me about my experience and having to return it, when the girl behind the counter in a very loud voice, shouted "okay okay we don't need a running commentary" - I'm absolutely disgusted at this and the whole service in general