Put reg of car in on part required online, the part came incorrect, i went after work to shrewsbury to rectify, she said code on system wrong & apologised and was generally helpful, but i was so annoyed i paid delivery and had to pay extra for part, i should have been refunded for delivery but girl refused, even after driving 40mins with my fuel after paying delivery to go and rectify there error, so staff polite but i feel had no powers to refund the delivery cost even though there fault, so not a great first experience for me
1 week ago
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