After years of finding Euro Car parts to be my first choice for buying parts to keep my car in good shape I was extremely disappointed with the experience I encountered on this occasion. After diagnosing a failed coil pack on my car I ordered a replacement online to collect, inserting my reg number as usual and selecting a Bosch component from those listed as the correct item for my car. Since this is the second coil pack fail on the original items on my car I figured a second spare might not be a bad shout, so ordered 2 of the listed units. Bonus, buying x2 Bosch items triggered a checkout discount, win, win! Collected the ordered parts within the hour, returning home to fut the newly purchased coil pack. Offered the new part to the car only to find the wiring connection would not fit - an offset keyway preventing connection! Returned the items back to the shop, explained the issue to the guy on the desk, who said, yeah the website will recommend an item that may not fit....really? Ok not impressed but can you give me the correct item. Yes, no problem took my reg number and gave me a different Bosch part number, same price, however without the 'buy 2 items' discount! Why no discount? I asked...oh you have to order online to get that! "That is what I did but was sold the wrong items!" Was my reply. Yes but you haven't ordered these replacements online, was his reply. By this time I was too frustrated to argue so payed the extra. So a very negative experience on this occasion. I'm sorry but you asked for feedback - rant over.