Online ordering was simple to complete and received additional discount for multiple items of the same brand. Collection however, from your Liverpool branch was appalling. Absolutely dire customer service with the staff member lacking in the basics. Rude, abrupt and no manners. Treated like I was a problem, stopping him from dossing around and likely playing on his phone. And this was not just directed towards me as the customer in front also received the same poor experience and clearly required some assistance with his purchase. Sort out your staff and improve the training!!