An ABSOLUTE DISGRACE of a company. Sitting at 0.01 mbps speed and 'Kim' - 'manager' says there is absolutely nothing she can do nor the team. I would strongly advise anyone to not go near this shambles of a company - they have conned me out of so much money with promising me with increased speed with purchasing additional equipment. I have never ever ever in my life seen such horrific customer service and non existent aftercare support. GUYS - please pay HEED - stay clear of this bunch of cowboys!