My router failed, I called, and was sent a new one. The gentleman I spoke with was quite kindly--and he had a challenge: I am not sure how some of this works, and I am hard of hearing. He reassured me repeatedly as he took me through what turned out to be a fairly tricky setting-up, and eventually we were successful. His patience was extraordinary, and I am pleased and quite satisfied. Well done!
6 years ago
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