We have satellite broadband in our holiday let for the first time, guests quickly used up the quota and we had to re-think out quota contract. We spoke to 'Harry' who was incredibly helpful, pleasant and efficient. He sorted the initial request taking time and patience to explain and suggest the best deal and also arrange a follow up call by the sales centre for a possibly more effective alternative for our needs. 10/10 for customer service. well done, a positive experience for once from a call centre!! Keep up the good work
6 years ago
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