Equipment was delivered to the wrong address in France and subsequently Europasat supplied incorrect coodinates to the installer. I was charged extra labour for the installation even though it was the fault of Europasat. I did received some compensation after much argument - but it did not compensate me sufficiently for the extra money and time etc.
New purchasers should be aware - broadband speeds are considerably reduced by 'Satellite lag' - a delay in the signal which I was not informed about pre purchase.
10 years ago
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