I am very happy with the technical aspect of the system. it works following expectation. But, once administration come into play it's a mess. I asked to suspend my contract, very well organised but when I tried to contact you again via the website my Login/password was no longer recognized. Again solved but with a lot of partial info. Now you ask me to fill in again my reference number. Why is this necessary. I still am your customer and the reference is still available in my perosnal space. Then you mailed me that I had to go to a special website to a special webside to reconfirm this reference. I tried but got no access. After complaning about this you tell me that I first have to log on. What happens if I cannot logon and or get no internet connection?? This admin around this suspension and re-connecting is far to complicated.