I was put onto Europasat by a friend. I found the website very helpful and clear. Having fond what I wanted, I then phoned. The person I spoke to was very efficient and friendly and I was able to place my order there and then. The satellite dish arrived as promised within three business days and the whole thing was up and running quickly afterwards. Whenever I have had questions subsequently, I have been able to speak to someone without any difficulty and my questions have been dealt with quickly and successfully. I am extremely satisfied and so is a friend to whom I have recommended Europasat for his own internet connection.