Hi, I was very happy with the advisor that we spoke to regarding the upgrade of our broadband package but after upgrading to the extra package I then ran out of data allowance for watching streaming video and any downloads. I feel that designating the first 30 gig of our allowance to these things is a disgrace considering how much the monthly cost is! I am very disappointed with tooway for this as I have no mobile reception at my home I use instant messaging which no longer worked. I hope at some point the conditions with this package will be looked into and changes will be made. That is my only disappointment but in my opinion a very bad one. Regards. Matt Munro