Following a good installation the service sadly went downhill. This went on to the extent that when I left a service query, it went unanswered well beyond the regular response SLA advertised by Europasat. I eventually got an answer, which whilst apologetic didn't address the real issues behind the deterioration in service.
The ongoing issues finally led us to cancel the service due to it being oversold and the fact that the service was suffering from random issues.
10 years ago
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