I have rented a Van to travel to EU with my wife and my father in law.
Europcar advertised the van with air - con.
The van has been delivered 2 hours late, without air-con (34 degrees in EU in July) damaged and with dashboard warning. I have paid medium coverage and extra miles and hotels (I was forced to stop overnight as the weather was too hot) for £1000 After 6 weeks of complaints they have offered a ridiculous offer and without discuss it they accredited it in the original payment.
They sent me an email saying that for them the case is close.
5 years ago
Europcar UK has a
1.6
average rating
from
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reviews
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