ABSOLUTE SCAM!!! DO NOT BOOK WITH THEM!! We booked a car and paid the insurance on their website. When we arrived they said that insurance had nothing to do with them and that we had to pay for full insurance. That cost OVER TWICE THE PRICE OF THE CAR! When we tried to find a cheaper insurance they said we couldn’t and could only book with American Express. That we needed a letter from our bank to say our credit cards were valid!!! Since when??!! I book cars all over and especially in Ireland at least 2 a year and have NEVER been told such absolute BS. They contradicted themselves several times but would not even try to accommodate us. They then continued to take the insurance from my Spanish CC but said it would not be valid to book the car..??? Are we not in the EU? It was a Visa! Nothing made sense. We will NEVER book with them again. They tried to say we could claim back the original paid insurance but it wasn’t true as once you’ve received the car it becomes activated. They blamed Booking.com and said they had no connection to this third party insurance. When asked why they allowed it in connection to them they had no answer. The woman remarked that they have many complaints like this. When I asked why they continue to collaborate with Booking.com if they are “scamming” their customers she shrugged. THEY ARE WORKING TOGETHER TO SCAM PEOPLE. DO NOT BOOK WITH THEM. The car wasn’t great either. NEVER AGAIN!!! They later went on to charge my card an additional 102€ (for no apparent reason as the tank was full and we obviously had full coverage). When I flagged this up on Trustpilot they replied saying it had been refunded. This has not happened though and the official office will not return my email! SCAMMERS!!!