Kate McCann
I was promised a refund for days not used. The circumstances were unusual. They then withdrew this offer. (1) It is wrong to tell a customer one thing and then do another. (2) Customer service could do with a bit of a bump if you read reviews. This time, I didn't. (3) The reason given was that I had paid for the car upfront. So they are penalizing their best customers, those who pay immediately. To pay upfront is a highly desirable thing for any company. They punish you if you do that.
3 months ago
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Europcar has a 1.2 average rating from 175 reviews

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