cammersThis company are scammers.
My booking confirmation clearly stated the ‘one way fee’ for dropping the car at a different location than I collect it, was included in the quoted price. However they have charged me $55 for a one way fee.
Furthermore, I dropped the car off at Perth airport at 16:00 and the booking confirmation said it had to be back by 16:30.
I handed the keys to a young man who worked for Europcar in the ‘return rental car’ drop off zone, and I thanked him for his nice service. This made my airport checking much faster as I did not have to go to the Europcar desk myself.
Sadly this backfired and he has scammed me by not returning the keys till 17:30. This means I have been charged an additional day hire. I can prove I was on the flight at 17:30 therefore the car was well and truly returned.
They did this on purpose and have scammed me for an extra $106.
Do not use them EVER!
Terrible scammers and customer service is shit
Unknown
1 year ago
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