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Anonymous
cammersThis company are scammers. My booking confirmation clearly stated the ‘one way fee’ for dropping the car at a different location than I collect it, was included in the quoted price. However they have charged me $55 for a one way fee. Furthermore, I dropped the car off at Perth airport at 16:00 and the booking confirmation said it had to be back by 16:30. I handed the keys to a young man who worked for Europcar in the ‘return rental car’ drop off zone, and I thanked him for his nice service. This made my airport checking much faster as I did not have to go to the Europcar desk myself. Sadly this backfired and he has scammed me by not returning the keys till 17:30. This means I have been charged an additional day hire. I can prove I was on the flight at 17:30 therefore the car was well and truly returned. They did this on purpose and have scammed me for an extra $106. Do not use them EVER! Terrible scammers and customer service is shit Unknown
1 year ago
Read Europcar Reviews
Europcar has a 1.2 average rating from 273 reviews