When we returned the vehicle, we had to return it to the unmanned area of the airport, no person their to check the car back in, like when i’ve returned cars in Spain and Portugal, with yourselves. We left the car parked in what we thought was a safe environment and inspected the car on departure. On returning home, you contacted me to inform me of damage to drivers side bumper, small chip of a stone or something smaller less than 5mm of damage, something we were unaware of. The car park is not tarmac all the way round and is covered with stones. The damage to the vehicle could have been caused; after we returned the car. I have asked for the photos they sent to be time stamped or dated which they have not sent yet! Or acknowledged, Other than an email detailing the cost. We took out extra insurance too! Which doesn’t seem to cover the cost of this. Along with the photo that you are claiming is worth £855.85 Damage management fee of dealing with this £42.94 After looking through lots of reviews it seems to be a common occurrence! Had there been someone at the drop off point, then this damage might have been discovered or even been proven not to be there! So be careful when hiring from this company, as they could be trying it on, and there is no proof, so I’d recommend video an arrival and when returning the car!