I flew to Iberia airport in Costa Rica. I was driven to Europcar/Fox Rental a car. I had reservation there. I spoke to a man named Joal he stated that he has worked there for 3 years. When I showed him my car insurance from USAA and car insurance from my credit card, he said I would have to give him $18,000.00 Yes Eighteen thousand US dollars as a car deposit if I didn't take their insurance. He also asked me for $150.00 cash money if I wanted a lower rate. I have never felt so scammed in my life. Please stay away from this rental car. They are scammers. If you want a car that fits more than a carry on suitcase they will ask you for cash and a credit card for payment. Joal and Alex are not good people. Alex even asked me for a tip for setting my carplay up. Unbelievable but true. I went to other car rental places and they said they had never heard of such a Hugh car deposit. They also charged me $40.00 for an additional driver that never existed.