Fraudulently added premium insurance after I declined at the counter. Customer services have declined to help and I have been charged £365 for something I clearly said no to. Hard to decide whether this is plain thievery or a scam. However, I would never reccommend Europcar again. Conveniently no name of the employee anywhere to be seen, however, he was keen to tell me he'd recently returned from working in Toronto. If you encounter this scammer working behind the counter, decline to be served by him.
9 months ago
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