I deeply regret not researching Europcar before booking. This company is an absolute disaster, and any negative reviews you’ve read don’t even come close to describing how awful they are. Their customer service is shockingly incompetent, their processes are a joke, and they sneak in outrageous, unauthorized charges on your card. The pricing on their site is outright deceptive, riddled with hidden clauses designed to rip you off. Europcar is the epitome of shady business practices, and I genuinely hope this company shuts down permanently. Do yourself a favor and stay as far away as possible!