NATASHA
Bad experience when arriving at CDG Paris airport. Told us we hadn't paid for the car and were rude so had to spend 2 hours messing around calling back to UK to sort. Arrived home and took money off our deposit for various thing including an extra day rental as they claimed we didn't drop the car back till 17.35 that evening despite our slight being 12.25 earlier that day. Called to raised a complaint and took a week to finally found any booking and another few weeks to start getting money back. Terrible experience
5 years ago
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Europcar has a 1.2 average rating from 173 reviews

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