This is a brief write up of my experience of hiring a Europcar at Gatwick Airport .On arriving at the rental office I informed the agent I was there to pick up my hire car and that I did not require any extra insurance other than what my credit card covered .Agent informed me that I must get a written confirmation from TD Bank in Canada to avoid a premium insurance charge being added.This I did but then I was charged $700 at the end of my rental for extra insurance that I did not require .Reading other reviews it seems that other people have fallen for this SCAM .I strongly advise to use other mainstream Hire companies and give these crooks a miss .They take the money from your credit card and there is little you can do about it .AVOID THIS COMPANY AT ALL COSTS THERE ARE BETTER CHOICES OUT THERE .I am a Canadian Citizen and on all my visits to the UK from arriving at the airport it seems that everybody is trying to Rip you off ! but Europcar with their French staff have no integrity and no regard for customer service .On the plus side their cars are clean and spotless but make no mistake they are CROOKS and SCAMMERS