Europcar is a shady company to put it mildly. I rented a vehicle in Morocco at the start of the Covid-19 spread. I returned the vehicle prematurely after a 4 day use due to the virus as Morocco was grounding international flights. I purchased a new airline ticket to fly outbound the next day. I was lucky enough to purchase the ticket. After I got back to the U.S. I contacted Europcar to credit my account the unused days, they jerked me around enough and wasted my time without resolving the issue. they adamantly refused me the refund and I gave up. they have my $1000.00 I will never think of renting from them again.