*For France*
The company presentation of the move doesn't matches the reality, in fact the drivers are subcontractors that have no idea on the job they took.
Missed the loading window for almost 4 hours
First van that arrived just came to say that's it's not him but we need to wait for other one, seems like he was hoping to have one weighty parcel and not to move belongings
Driver doesn't speaks English or local language
For the late arrive, driver said he never planned to arrive later and that's company lies
We loaded and unloaded the van ourselves, even so we paid for a pack with driver assistance, but he refused saying he's only driver
Driver promised to arrive for unloading the day after at the morning, but was late for 5 hours, he had various excuses as for anything else he was saying
Driver closed the phone so we couldn't reach him on the unloading day
The van arrived with extra 600kg+ parcel on the unloading day, which not belongs to us, where we suppose to have dedicated van and a limit of weight
Overall, there is no connection between what happens on the ground and the website/phones of the company.
We also called may times to the call center, they were always checking the situation.
5 years ago
European Moving has a
3.9
average rating
from
138
reviews