So happy I ignored the negative rant ons and decides to go with European Moving. Here is why: Kelly my moving co-ordinator was most helpful and reliable from the beginning all the way through. When she was out of the office her colleague Susan stayed an extra hour past her working hours to make sure my stuff was picked up on the given pick up dates and this is also thanks to the actual van drivers. Yes, European moving outsource their driving jobs to a Polish company but they could not be more professional, friendly, reliable and helpful. The day of pick up there were some issues having enough vans for all customers. So the Polish boss called me himself to ask if it was acceptable to send a driver that evening at 8pm. It was a Friday and surely he would have liked to go home but he came. For us this was brilliant because it meant the stuff was finally put of the house and on its way. The driver arrived punctually and within half an hour him and my partner had loaded all 26 items (320kg worth). My delivery date was within 2 weeks max and to my happy surprise I got a call from EM the Monday after pick up telling me my stuff would arrive that Friday so a whole week early. Yay to that! The Thursday before I called the Polish boss back who was able to give me a 4h window and then the driver himself called me to ask if 8am was ok for delivery. This meant my dad didn't have to wait 4hrs or a whole.day in an empty flat. My dad just confirmed the driver, Lukasz arrived at 8am sharp, helped him unload and it went as smoothly as one would hope. He was friendly again and we are all happy bunnies! Go for it people because the price I got here was available nowhere else!