Had a pretty good experience with European Moving! I liked the fact that I was given options and that, by paying a little extra, I could get an overnight delivery (FR>UK) and make arrangements (hire extra help) so that my parents wouldn't have to carry a single box at loading. My contact in admin, Ivana, was absolutely lovely, and reactive. I do think communication could be better handled (both at loading and delivery, the EM driver had no idea some extra help had been hired locally, and said extra help were late, so I had to call the company to make sure they were indeed coming, etc.) I think maybe this could/should be streamlined, but I do understand that hiring local temps to help instead of a company mover who would be in the truck for the whole jouney surely helps keep the cost down. + : the guys were quick and efficient ( thumbs up to the local temps who reassembled my bed in a flash!) - : carpet and doorframes dirtied/banged up by careless sliding of some boxes ( which is pretty common, unfortunately) guys left with my brand new cutter knife! Honest mistake I think, but still a pain when you're moving in and have lots of boxes to open :/