AVOID! One star still is too generous. I ordered for an item to be collected in Spain and delivered in Portugal. Simple, from industrial location to a residential address. This proved impossible for the courier EUROSENDER employed, GLS. The tracking information kept saying the items was registered but not entered into the system yet. I emailed EUROSENDER. At first super friendly and helpful. Issues was apparently an incorrect address, they couldn’t find the correct location. Weird as it’s a normal residential area. No mention why the tracking info wasn’t working by the way. They requested in an email all the details again with the mention: The address should be easily located via Google maps. I gave my complete address again WITH LAT/LONG coordinates AND that google map link of my location. Could not get anymore precise. Still impossible to deliver and when I chased it up again and asked if I could collect from depot I received a call from original pick up location that it was returned there. EUROSENDER still maintain that the address was wrong and it’s my fault a professional courier could not deliver an item “door to door” with all the address details I gave them. They won’t refund and will not attempt to deliver the item again. So avoid!!! If the one task a company can’t do, a crucial task key to their operation and product, then you should avoid them. A courier company that can’t find an address in my opinion should therefore be avoided.