I bought some items from Voga.com and they send their things with DSV. I checked the Internet if there was other companies who could ship my items for less money. Eurosender popped up, advertising really good service and cheaper shipping than other companies. I e-mailed them, and after several mails i got an offer, 100€ more than DSV. I said thanks, but no thanks. Then they replied that they would warn me using DSV because they dont include VAT and customs duties, and that i would have to pay other hidden services. Eurosender would offer me a discount INCLUDED VAT and customs duties. Then i thought i would use them after all, thinking they would pay the VAT and customs duties. When my items arrived OFF COURSE i had to pay the VAT and customs duties 😦😭 When i tried to contact the man at Eurosender he didnt reply. I tried five e-mails over a couple of weeks. Omg...I felt and i am feeling fooled! Eurosender didnt do as they said, didnt reply when things got uncomfortable, warned me twice about DSV and their 'shady' business...WILL NEVER USE THEM AGAIN!!