Truly a nightmare I cannot believe this is really happened! I’m starting to believe this company is a scam of robbing money! I am waiting for 4 days a collect that never happens. During these 4 days I have more them 3 hours of calls and waiting lines and every time they say it is ok a set reschedule for the next day. I booked a collect 3 days before I left the house and I am on the destiny with out the parcel…that was not collected. Now there is a person that I asked for favour waiting for someone who don’t appear and probably will not. The money has gone! For other hand I glad they didn’t collect because if so probably they will lose the parcel as they did in other reviews And the cherry of the cake? No refunds… which mean I was robed!!!!! Truly nightmare.